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Booking conditions

In case of cancelling the reservation in a period of 5 or more days in advance of the date of arrival, no further charges will be imposed by the hotel .

If however, you cancel your reservation 4 days or less before your arrival date or you don´t show up on your arrival date, your credit card will be charged 30% of your total reservation cost.

The cancellation of your reservation must be made by email:


The guest may request any changes on the booking through email, fax or phone call to Hotel Santa Rosa (0034 972 364 362).

Any request for modifying the booking is subject to the property’s availability at the time of the request and a change of rate might be applied.

A request for modifying a booking can be made up to 48 hours before arrival.

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