The well-being of everyone is our priority.


The team at Hotel Santa Rosa would like to send you a message not only of encouragement and hope, but also of responsibility. The well-being of our employers and guests comes first.


Without a doubt, these additional measures will enhance our establishment’s usual standards even more. These protocols won’t affect the quality and proximity of our service, although we’ll have to make an effort not to show our affection for you!


Bookings


We believe that, given the situation, the best thing we can offer you is flexibility. This is what we propose:


-       A flat rate.


-       Free cancellation up to 72 hours before your arrival. 


-       No deposit with your booking.


-       Exclusive discounts (only on our website). 


-       Modifications to dates at no extra cost. 


-       Free travel assistance insurance


Free travel assistance insurance conditions:


On 2021 all bookings in our official website (www.hotelsantarosa.es) will have included a travel assistance insurance to cover possible cases of COVID-19, and also valid for any illness that occurs after the start of the trip. The insurance has been designed for this specific circumstance by ARAG, a legal defense and travel assistance company.


The objective is to offer a safe environment to the visitor, as well as to reinforce the trust of our clients, not only with the application of security and hygiene measures, but also with the free inclusion of this insurance for each reservation.


 The coverage of this insurance are:



  • Medical and health care in Spain.

  • Tele Consultation Service or Medical Video Consultation.

  • Repatriation or transportation of sick and other insured.

  • Displacement of a relative or companion in case of hospitalization.

  • Convalescence in the hotel of the insured and a companion.

  • Early return due to hospitalization and / or death of a relative.

  • Refund of vacations not enjoyed by repatriation or early return.

  • Loss of contracted services in the event of hospitalization of the Insured.

  • Sending a professional driver.


* If you want to know all the conditions and limitations of this insurance coverage, please contact us through: info@hotelsantarosa.es